Security and compliance, documented.

Ignite is European-hosted, cookie-free, and GDPR-compliant. This page brings together the answers, the technical detail, and the documents a security or data-protection review looks for: from data residency and legal jurisdiction to sub-processors and the DPA.

GDPR-compliant
GDPR-compliant
EU-only hosting
EU-only hosting
Cookie-free
Cookie-free
Video Hosting in Europe

Four points that make a review shorter.

Most video platforms add work to a data-protection review: a cookie banner to document, a transfer outside the EU to justify, a spread of sub-processors to check. Ignite removes those at the architecture level, not through settings you configure after the fact. Four points account for most of the difference.

  • Less to review, because less is processed

    Cookie-free
    Cookie-free
    No IP captured
    No IP captured
    Aggregate analytics only
    Aggregate analytics only

    The strongest position in a data-protection review is the data that is never collected. For video delivery, Ignite captures no IP addresses (not anonymised, not briefly stored, never collected at the infrastructure level) and sets no cookies. Several sections of a standard assessment then do not apply: no consent basis to document, no viewer-data breach scope, no profiling to explain.

  • Data stays in the EU, and so does the legal relationship

    EU-only hosting
    EU-only hosting
    German law, EU jurisdiction
    German law, EU jurisdiction
    Encryption (AES-256 & TLS 1.2+)
    Encryption (AES-256 & TLS 1.2+)

    All infrastructure and data sit in the EU with certified sub-processors, so there are no standard contractual clauses to negotiate and no third-country transfer to record. Ignite Video GmbH is a German company, so the contract itself is governed by European law rather than US jurisdiction.

  • Access and content stay where you put them

    Password & domain restriction
    Password & domain restriction
    CDN Security
    CDN Security
    Isolated storage
    Isolated storage

    Every layer of access control is available: password protection per video, domain restriction per embed, and CDN Security that gates every file at the infrastructure level. Storage is isolated per customer and admin access is role-based. Content stays in the context you set for it, even if an embed URL is forwarded.

  • Documentation structured the way a review runs

    DPA
    DPA
    TOMs annex
    TOMs annex
    Security Q&A set
    Security Q&A set
    Questionnaire support
    Questionnaire support

    The documents follow the structure of an assessment. The DPA carries the named sub-processor list and the technical measures; the security documentation answers a questionnaire point by point; the legal opinion covers the cookie-free position. Tell us what your review needs and we will answer your questions.

The points a review works through.

The headline position on each item a security questionnaire tends to cover. Full evidence sits in the DPA and the documentation we send.

How we handle this
Hosting & data residency
EU only. No own infrastructure, certified sub-processors, no transfer to third countries, no SCCs required.
Data ownership
Customer owns all stored data; Ignite is processor.
Sub-processors
EU-Hosting. Each ISO 27001 and/or SOC 2 certified. Named in the DPA, 30 days notice before any change. < 5, not 50.
Viewer personal data
None processed for video delivery. No cookies, and no IP address captured (not anonymised, not briefly stored, never collected at the infrastructure level).
Personal data appearing within video content
Distinct from viewer data. If your videos show or reference identifiable people, you remain the controller of that content and its legal basis; Ignite processes the file as instructed, under the DPA.
AI features
Optional captions, translation, transcripts run on European infrastructure. Your content is not used to train models.
Regulatory compliance
Fully GDPR-compliant. Cookie-free architecture independently reviewed. Other frameworks addressed on request.
Legal jurisdiction & governing law
Ignite Video GmbH is a German company. The contract is governed by German and European law, not US jurisdiction.
Ownership & financial stability
Self-financed, with no venture-capital investors. No exit clock or ownership change forces a shift in pricing, terms, or a migration timeline.
Encryption
AES-256 at rest across storage, database, and backups. TLS 1.2+ in transit, HTTPS enforced.
Access & authentication
Role-based access, four levels. MFA, mandatory-capable for enterprise. SSO via Entra ID or others; Password policy enforces complexity and locks out after repeated failed attempts.
Monitoring & logging
Centralised logging and audit trails with tamper protection and alerting on security-relevant events.
Penetration testing
External penetration testing carried out by an independent security firm, alongside automated security scanning in the pipeline. Summary available as part of your documentation request.
Multi-brand & multi-department separation
Separate workspaces give full separation of content, roles, and settings for holding structures or multiple departments in one account. Category-level access is available as a lighter-weight option within a single workspace.
Data retention & deletion
Customer data deleted from primary storage within 30 days of contract end; backups within the agreed retention window. Deletion confirmation on request.
Still fun to use
Everything we mentioned, but it is still fun to use. Easy and fast ux within our backend app and also a great modern player for your viewers. Both things marketing and product teams love.

The documents for your assessment.

The detailed documentation comes with our DPA and through our team rather than as anonymous downloads, so version control stays clean and you always have a person for follow-up questions. Tell us what your review needs.

  • Data processing agreement (DPA)
    with the sub-processor list and TOMs annex.
  • Technical and organisational measures (TOMs),
    covering confidentiality, integrity, availability, and separation.
  • Security documentation,
    the detailed answer set behind the table above, for your questionnaire.
  • Independent legal opinion
    on the cookie-free architecture.
  • Privacy-policy template
    for referencing Ignite on your own website.
  • Security-questionnaire support:
    send us your SIG, VSA, or custom questionnaire and we complete it.

Related pages.

  • For IT and privacy teams

    The narrative version: data-flow diagram, consent-obligation explanation, the review scenario in your language.

  • Cookie-free video hosting

    Details on why we believe that cookie and consent-free is the best way to host your videos.

  • Privacy and GDPR

    The product-level privacy deep-dive: what is processed, what is not, and why.